Order Processing Timelines/Updates


Week of Mar 5: Current Retail Order processing time: 2-3 weeks minimum while we move locations and process the Air/Butter preorder (We are closed during weekends for some family time)


*Missing Air/Butter Rolls: Mirage, Navy, Aubergine will arrive on Wednesday and final straggler orders will be shipped out before Friday!

R13 PreOrder: Printers are on track to ship to us in 1-2 weeks

ReRun PreOrder: Printers are on track for Butter, Cloud9, StretchWoven and Stretch Mesh, WickingPointelle is a week behind but shouldn't cause a delay for shipping orders.

Repreve Endurance Solids: Rolls arrive late next week! Will begin processing/shipping while we wait on R13/ReRun to arrive and adjust shipping priorities as needed!

 

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*For the most up to date info PLEASE visit the Facebook Group:
https://www.facebook.com/groups/364313447682673

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*Please note that due to Covid distancing regulations and the inability to locate permanent local in-person help means that 99-100% of the time I am working solo. I am working as quickly and as efficiently as I can to process everything but going from a team of 3-4 down to 1 plus begin close to delivery with baby has caused a few delays, I really appreciate your patience :)

- Our standard TAT on Retail orders is approximately 3-5 business days UNLESS I am currently processing PreOrder rolls or there is a large Retail/Sale backlog (not including weekends and holidays). Order processing estimated timelines are always posted in the banner at the top of the website!


*For the most Up to date information and updates and FAQs on preorders PLEASE visit the Facebook Group and see the pinned weekly updates announcement.

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