Order Processing Timelines/Updates

Week of Sept 6: Current Retail Order processing time: 2 weeks while Brit is out of town (We are closed during weekends for some family time)

R14: Butter, Wicking Pointelle and Tencel are with Customs. Mesh, Woven and Cloud9 are waiting on updates

R15: No updates from the printers yet

Winter Flash PreOrder: No Updates from the printers yet

 

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*For the most up to date info PLEASE visit the Facebook Group:
https://www.facebook.com/groups/364313447682673

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*Please note that with the inability to locate permanent local in-person help means that 99-100% of the time I/me/Brit is working solo. I am working as quickly and as efficiently as I can to process everything but going from a team of 3-4 down to 1 plus begin close to delivery with baby has caused a few delays, I really appreciate your patience :)

- Our standard TAT on Retail orders is approximately 3-5 business days UNLESS I am currently processing PreOrder rolls or there is a large Retail/Sale backlog (not including weekends and holidays). Order processing estimated timelines are always posted in the banner at the top of the website!

*For the most Up to date information and updates and FAQs on preorders PLEASE visit the Facebook Group and see the pinned weekly updates announcement.